request refund

We give refunds for our products and / or services in accordance with the refund policy section of in our terms.

How do I request a fair refund?

We give two different types of refunds, either a full refund, or a partial, pro-rated refund. We don't often give "no refunds" but it does rarely happen. To request a fair refund:
  1. Start a live chat
  2. Create a billing ticket

Please have your information available, this includes order number, total request refund amount plus any additional info, such as a paypal transaction or whatever else you deem needed that'll speed up the process.

We will get back to you within 24 hours. If you need an instant solution, we recommend choosing the live chat option above, let's discuss your subscriptions and recent charges at your earliest convenience.