Nobody has better support than Vondelphia. Nobody. Why? All we do is deliver Made in USA quality results. Nbody get's ripped off and everybody we help will get results! Von never outsource's and Von promise's to put best effort forward each time a support request is services.

What more do you want? Just tell us, create feedback ticket.


In order to understand the support you could expect to receive, glance over the table below.

* Premium Support Basic Support
Get support by phone, text, email or chat.
Talk directly to the Founder / CEO of Von
Philadelphia, USA based customer support
Domain, hosting and website consultation
Get access to product improvements and updates
Disrespect and waste everybody's time
Get access to private, project management app
Issues related to WEB Design & Development
Issues related to malicious code cleanup and similar
3rd-party addons / scripts (setup, tweaks, etc)
Domain registration research & recommendation(s)
Buy for $55

Our support policy is solid.

  • You receive support for as long as you are a customer (sometimes longer).
  • You have the option to deposit funds, request an invoice and receive upgraded support.
  • Purchase upgraded support by opening a ticket, sharing your problem and review your custom quote.
  • The cost of upgraded support is calculated either as a percentage or flat fee. It just depends on how complex your support upgrade is.